About Us

Our Story

Who We Are !

Michael-Benedict Care Services (MBCS) Ltd is a privately owned company led by experienced healthcare professionals and a dedicated team of skilled care and support workers. Our passion and empathy drive us to serve vulnerable individuals with unwavering commitment.

Michael-Benedict Care Services

Our Team

Our team comprise of qualified caregivers who uphold the highest standards of quality. We refuse to compromise when it comes to the well-being of our service users. With years of experience, we bring expertise, compassion, and a genuine desire to make a difference.

Michael-Benedict Care Services

Our Vision

At MBCS, our vision is clear: to deliver supported living services that enhance lives. We believe in empowering our service users to reach their full potential. Through personalized care, we strive to improve the quality of life and promote overall health and well-being.

About us

Get to know us better

We are more than a care provider; we are a community. Safety, security, dignity, and respect are at the core of our values. We foster an environment where everyone feels valued and heard. Our commitment extends beyond individual care—we actively collaborate with families, agencies, and social care services to create a holistic support network.

Our mission is simple yet profound: to provide care as dictated by our service users. We offer opportunities for growth, independence, and sustained well-being within the community. Whether it’s physical health, mental well-being, or learning support, we tailor our services to meet individual needs.

Person-Centered Approach: We recognize the uniqueness of each person. Our services are tailored to honor individual preferences, needs, and aspirations.

Dignity and Informed Choice: We promote dignity and informed decision-making. Our service users actively participate in shaping their care journey.

Celebrating Diversity: We affirm the importance of equality and diversity. Differences are celebrated, and inclusivity is our foundation.

Equal Opportunities: We treat all people fairly, ensuring equal access to quality care and support.

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Informed Decision-Making

Our service users have a voice. We involve them in fundamental decisions affecting their care, empowering them to actively participate.

We safeguard privacy and ensure the safety and security of personal belongings. Our commitment extends beyond physical care.

We encourage positive risk-taking, independent thinking, and personal choices. Each individual’s autonomy matters.

Our service users have the right to voice concerns. We listen attentively and respond promptly to any perceived unfairness or injustice.

Michael-Benedict Care Services

Our Values

At Michael-Benedict Care Services (MBCS) Ltd, we hold steadfast to a set of core values that guide our actions and define our commitment to our service users:

Uniqueness and Special Attention

Every individual we serve is unique. We treat each person with special attention, recognizing their distinct needs and preferences.

Our dedicated staff, well-trained and competent, comprehends the intricacies of care. We strive to meet the diverse needs of our service users.

Within the context of cultural, religious, and spiritual beliefs, we uphold respect and dignity. Our interactions are rooted in empathy and kindness.

  • We adhere to the principles of the Equality and Diversity Act 2010. Our commitment extends to recognizing and respecting the values and protected characteristics of each individual.

We actively listen to our service users. Their feedback informs positive changes in their healthcare needs, ensuring personalized care

Feeling safe, loved, and confident is essential. We create an environment where trust flourishes, knowing that someone genuinely cares.

Michael-Benedict Care Services

Our Philosophy

Our philosophy at MBCS Ltd is grounded in purpose and continuous improvement:

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Michael-Benedict Care Services

Quality Assurance

Our focus is on quality assurance. Continuous improvement principles drive us, ensuring all employees share the responsibility of providing exceptional services.

Best Practice Adoption

Acceptable service levels are not enough. We strive for excellence by researching and implementing best practices.

Consistent Improvement

Our dedication to improvement is unwavering. We constantly enhance our systems, ensuring excellence in care delivery.

Consistency of Purpose

We maintain clarity in our short- and long-term plans, allocating resources accordingly. Our commitment remains unwavering.

Value Over Price

We recognize that neither the lowest nor the highest price guarantees value. We evaluate supply relationships based on long-term cost-effectiveness.

Our Services